Billing Coordinator

Seattle, WA | Full-time | On-site

We are a friendly group practice of Psychiatric Nurse Practitioners and we have a fantastic opportunity for someone to grow with us! We are looking for a Billing Coordinator who will play a critical role in ensuring accurate and timely billing for our psychiatry practice. You will work closely with both clinical and administrative teams to handle processing of insurance payments and follow-up on insurance payment issues. The ideal candidate is organized, self-motivated, and possesses excellent communication skills to collaborate effectively with patients, insurance carriers, and internal staff.

We are looking for someone with the following attributes:

Software/technology confidence and proficiency; digital literacy.
Competent in identifying and resolving basic technical issues that may arise, exhibiting resourcefulness and a proactive approach to overcoming challenges.
Familiarity with independently navigating online resources, databases, and research tools to gather information and support decision-making processes.
Excellent communication skills (both verbal and written).
Excellent organization, attention to detail, and accuracy in data entry and record-keeping.
Problem-solving skills, strong work ethic, and a desire to learn.
Great prioritization and time management skills.
High school diploma or equivalent (Associate's or Bachelor's degree in healthcare administration, finance, or related field is a plus).

In addition to the above attributes, the ideal candidate would have the following (but not required):

1-2 years of experience in a healthcare environment (preferably in a psychiatric or mental health setting).
Knowledge of medical billing software, billing codes, insurance claim submission procedures and electronic health records (EHR) systems.
Familiarity with HIPAA regulations and patient confidentiality.

Main job responsibilities include:

Review and verify patient insurance information, ensuring accuracy, eligibility, and completeness.
Handle inquiries from patients, insurance companies, and internal staff regarding billing and insurance matters.
Process payments, post adjustments, and reconcile accounts to maintain accurate financial records.
Investigate and resolve any discrepancies or denials in claims, following up with necessary parties for resolution.
Collaborate with the clinical team to ensure proper documentation and coding for billing purposes.
Keep updated on insurance regulations, coding changes, and industry best practices to maintain compliance.
Assist in the development and implementation of billing process improvements to enhance efficiency and accuracy.
Generate financial reports and analysis related to billing activities as required by management.

We are growing and there will be plenty of opportunities to advance. This is an in-office position consisting of 5 days (35 hours) a week.

Great benefits including:

Competitive pay

Paid time-off

Great health and vision insurance

401k with company matching
Great small team environment
Signing bonus

A background check will be required before the hiring process is complete.

To apply, please email your resume and cover letter to Gavin Brink: manager@sprucepsychiatric.com. In your cover letter, please provide a brief introduction to yourself, your experience (relevant to the role) and why you think you would be a good fit. We are excited to hear from you!